At Eclipse, all of our products are manufactured to the highest quality standards. By following this care and maintenance guide and carrying out simple periodic checks on your furniture, will help ensure long term durability for customer satisfaction and to comply with our warranty. We recommend more regular inspections on furniture that is situated in high usage areas and in particular all outdoor furniture, checking that fixings and bolts remain tight.

Indoor Wood Furniture

Wood is a natural, living material that needs to be taken care of regularly. Due to the individual nature of wood, each item will have its own slightly unique look, and so Eclipse cannot guarantee the exact matching of any wood items, and any variation in colour, texture and grain are not considered defects. Eclipse is unable to guarantee matching of colours between different batches, as wood finishes will age with time and exposure to sun light.

Exposure of wood furniture to direct sunlight or damp should be avoided. Direct sunlight can cause fading. Avoid placing furniture in front of or under windows. Place furniture away from heating and air conditioning vents.

If any liquid has spilled on the wood surface, wipe/blot immediately. Furniture may be cleaned, if necessary, by applying warm water with a mild soap on a soft, clean cloth. Following this application, the furniture should be dried immediately with a dry soft cloth, always rubbing with the grain of the wood.

DO NOT USE ANY SANITISERS OR OTHER AGGRESSIVE CLEANING PRODUCTS.
DO NOT USE HARD BRUSHES, SCOURING PADS OR OTHER ABRASIVE MATERIALS

Limited and occasional use of furniture polishes can be used but are not necessary.

Do not place hot pans/dishes directly onto a wooden surface.

Outdoor Wood Furniture

Apply an appropriate oil/preserver at regular intervals, following the manufacturer's instructions.

We recommend storing your furniture away during winter/inclement weather, under a well ventilated roofed or protected area.

Tannins present within the wood can on occasion react with its environment and cause black spotting. This is not unusual and will in no way affect the strength, durability and quality of the wood. Applying a water based stain will help improve the appearance.

DO NOT USE ANY SANITISERS OR OTHER AGGRESSIVE CLEANING PRODUCTS.
DO NOT USE HARD BRUSHES, SCOURING PADS OR OTHER ABRASIVE MATERIALS

Do not place hot pans/dishes directly onto a wooden surface.

All types of wood used in the production of garden furniture will turn grey in colour as they age and cracks may occur as a result of constant humidity and temperature changes. Such cracks do not indicate the quality of the wood as they have no effect on the durability of the wood.

Therefore, they cannot be considered as defects in the product. Wood is a living material that changes and gets older over time. The formation of small cracks in the natural aging process of wood is a normal phenomenon.

Leather

Every single piece of leather remains unique in style, hallmarked with its own characteristics and qualities. Leather is a natural fibre and will always bear a number of hallmarks, such as growth lines, scars, grain and texture variation as testimony to its natural origins. These hallmarks have long been considered one of leathers’ principle attractions. Leather is naturally a very hard-wearing product. However, we would recommend that all pieces of leather be protected from sharp objects and from long periods of direct sunlight and excessive heat or moisture, including steam.

Spots and Spills:

Blot excess liquid immediately with a clean absorbent cloth or sponge. If necessary, use clear, lukewarm water and gently wipe the spill. Dry with a clean towel and allow to air dry.

Stubborn Spots and Stains:

Use a mild solution of Ivory soap and clear, lukewarm water. Apply the soap to a clean, wet sponge, then rinse well and let air dry naturally. Always try the cleaning method in a hidden area first to be sure it's colourfast.

Butter, Oil, or Grease: Wipe excess butter, oil, or grease off the leather with a clean, dry cloth, then leave it alone as the spot should dissipate into the leather in a short period of time. Do not apply water to try to wash butter, oil, or grease stain.

Never Use: Abrasive cleanser, soap, furniture polish oil, varnish, or ammonia water. Most liquids will be initially repelled by the leather, but if left to stand over an extended period of time they can/will be absorbed. Therefore, it's a good idea to wipe up spills immediately.

We recommend treating regularly with a leather conditioner.

Glass

Clean with warm soapy water and a soft dry micro-fibre or cotton cloth. Glass cleaner is recommended to deliver a high shine

Fabrics

All are made and woven differently. As our chairs are available in many different styles, we recommend that customers clean their upholstery fabrics with a substance that is recommended for that material's composition. By using a non-recommended fabric cleaner, it may damage the material. We recommend that the fabric's manufacturer be consulted when in doubt. Please contact customer success for further information.

Soak up spills straightaway.

Use lukewarm water and detergent to remove stubborn stains.

Vacuum gently to remove dust.

We do not recommend machine washing any removable fabric, as this may affect the fire retardant properties.

Plastic & Laminate

Rinse product thoroughly with water before cleaning, then using a soft sponge or cloth and mild soap solution clean off any dirt or grime, once clean rinse off and dry with a clean dry cloth.

Metal

Clean regularly with a soft damp cloth.

Do not use any abrasive or powder detergents that could damage the polished surface.

Do not allow hot or cold items to come in contact with the metal surface and use coasters and mats where appropriate.

Spillages should be removed immediately, acidic liquids will mark the surface very quickly.

Use a furniture polish to restore a stainless surface that has lost its shine.

To remove minor scratches, re-polish the surface with iron-free abrasives (such as nylon pads), do not use ordinary steel wool as this will damage the surface.

Do not use products containing ammonia, strong acid solutions or abrasive cleaners, which may damage the lacquer.

Do not use metal furniture outdoors, unless previously specified.

Storage

Stacking Chairs and Tables

When chairs and tables are designed to stack, we recommend that you do not create a safety issue by stacking them too high. We recommend a maximum number of four to six, depending on the size and weight of the chairs and tables. See website or contact Eclipse for more information on specific products. Chairs and tables should never be dragged as this may damage the furniture. When stacking any furniture, please take care during the stacking process to minimise contact between the items, to protect the finish.

Folding Tables

All our folding tables are designed for easy storage when not in use. When moving folding tables make sure the tabletop is locked in the vertical position. Move the table into position and release the table from the vertical position making sure that the tabletop is locked into position before use. Do not drag the table, as it will damage the folding mechanism and the warranty will become void. Close the tabletop from its horizontal position by releasing the lock and carefully raising the tabletop to the vertical position and ensure it locks into position. Move the table as previously described.

Important notes:

Covid prevention and protection products (disinfectant and cleaners): Due to their corrosive properties, D10 and other similar sanitisers are not suitable for wooden restaurant tables. To preserve the finish of products and the protective layer lacquer provides we recommend that natural products are used whenever possible.

Failure to follow the correct care and maintenance guidelines will result in any warranty claim being dismissed.

Care & Maintenance