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Boosting Business By Sorting Out Wobbly Tables Using Flat Technology

We have all experienced it – a customer complaint has been made, and they are not happy with the state of your business. More specifically it’s your tables, and the constant wobbling ruined the customer’s meal and you simply cannot ignore it. It is a complaint we have dealt with all too often in the past, but frequently it doesn’t rank too highly on our priority lists.

It is easy to ignore and shrug off, but unstable table bases can have some really negative impact on your business and lead to reduction in repeat custom. They don’t look professional; they can affect repeat business, detract from your company’s image and lead not just to complaints, but to requests for refunds as well. In short, it is a small problem that can have a big impact – and it needs addressing.

The Problem & How FLAT Technology Works

FLAT technology is a unique, patented way of automatically stabilising tables so that uneven surfaces do not cause havoc with customer enjoyment or your reputation. It uses a specially-developed hydraulic actuator (known as a PAD) which is built directly into the table base.

This then reacts with any movement, such as wobbles or knocks, and automatically adjusts to maintain a flat, level and even table top surface. The feet of the base can compress and expand in reaction to uneven surfaces or movement, and lock in position to maintain stability – they then readjust if movement starts again, so it does not matter how many times a table might be moved.

What Wobble-Fixing Can Mean For Your Business

We’ve already talked about what effects an ignored wobbly table issue or uneven surface problem can create, so how exactly can solving this issue help a business to flourish? FLAT cites four key benefits to your business from using this simple table technology:

  1. Eliminate wobbly table complaints: this helps to reduce refunds you may have to give, as well as negative impact on trade.
  2. Time, manpower and money saved: with self-adjusting tables, your staff are free to deal with other, more important aspects of the business rather than spend time manually adjusting individual tables.
  3. Boost overall sales & maximise space: the technology allows you to use areas that were perhaps not suitable for tables in the past, increasing your capacity and boosting overall trade.
  4. Increase your business flexibility: opening up new areas allows you to accommodate larger parties, different functions and events and tailor your layout to boost potential trade.

Here at Eclipse Furniture, we stock a wide range of table bases that allow you to benefit from the revolutionary FLAT technology and virtually eliminate the issue of wobbly tables – even if your outside areas feature the most uneven surfaces. You can browse our full range on our website and order online today for prompt dispatch and delivery direct to your business. For further details on the FLAT tech range, call our sales team on 01452 336520.

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